FREQUENTLY ASKED QUESTION (FAQ)
What does Rayness Commerce do?
We help entrepreneurs and brands build, redesign, and scale high-converting Shopify stores. Our services cover custom Shopify design, store redesigns, prebuilt stores, dropshipping, print-on-demand setups, marketing support, and performance optimization.
Who are your services for?
Our services are for beginners launching their first store, business owners looking to redesign an existing Shopify store, and brands ready to scale with better design, structure, and marketing.
Do I need prior Shopify experience?
No. We handle the technical side. You only need to provide basic business information and be involved in approvals.
What types of Shopify stores do you build?
We build:
- Custom Shopify stores
- Store redesigns (existing stores)
- One-product stores
- Dropshipping stores
- Print-on-Demand stores
- Prebuilt Shopify stores
What’s the difference between a custom store and a prebuilt store?
A custom store is designed from scratch based on your niche and goals.
A prebuilt store is ready-to-launch and delivered faster, with products and structure already set up.
Can you redesign my existing Shopify store?
Yes. Store redesign is one of our core services. We improve design, structure, speed, conversions, and user experience without losing your existing data.
How does the order process work?
- You choose a service and complete payment
- We send you a short intake form to collect your requirements
- We build or redesign your store
- You review and request revisions
- Final delivery and handover
How long does it take to complete a store?
- Prebuilt stores: 6–12 hours
- One-product stores: 3–5 business days
- Custom stores or redesigns: 3–10 business days
Timelines may vary depending on project complexity.
Will I own the store after delivery?
Yes. You get full ownership. You can change passwords, emails, and store access after delivery.
Is payment required upfront?
Yes. All projects start after payment is completed.
Are there any hidden fees?
No. Everything included in your package is clearly stated before payment.
Do you offer refunds?
Due to the digital and custom nature of our services, refunds are not available once work has started. However, we ensure revisions to meet the agreed scope.
Do you provide support after delivery?
Yes. We offer free post-delivery support for a limited time to help you understand your store and get started smoothly.